These terms are intended to define the rights and obligations of our company and its customers through online sales of items offered by our website.


The sales online store are subject to these general conditions of sale and any order placed by the buyer implies acceptance on the content of the provisions below.


Terms of bids:

The Shop reserves the right to modify or change at any time the present general conditions of sale.

The items offered for sale on the eBay are introduced and detailed so that every consumer be able to ascertain the essential characteristics of the products they would buy (Article L 111-1 of the Consumer Code). The photos that illustrate the descriptive sections are purely illustrative, for the most part they are contractual.

Rates:

Prices are in euros and are exclusive of postage. Prices are not subject to French VAT (19.6%), VAT not applicable, Art. 293 B of the CGI

The store reserves the right to revise its prices at any time but is committed to apply the rates in effect at time of order and that, subject to availability on that date.


Postage:

The shipping method and shipping costs are only for France. No orders or shipments possible in other countries without contacting us first!
Shipments are sent in letter mode by post or UP (by post or carrier TNT http://www.tnt.fr/).
A package of € 4.50 is applied to the delivery of an order.
THE SHIPPING CHARGES ARE FREE from 45 € purchase (for only outside metropolitan France DOM-TOM and Corsica)

Regulations:

Goods ordered are payable in cash and without discount, the payment method is chosen by the buyer from among those proposed by Boutique:

Paypal

You must have an account on the PayPal website. Payments are secure and are made through this site.
Store did not have access to the details disclosed.
Banking Cards through PAYPAL. (the customer has a limit of 7 days to submit its rules, after this delay the order will be canceled).
Money Order (The client has a period of 7 days to submit its rules, after this period the order will be canceled.)


Check (The client has a period of 7 days to submit its rules, after this period the order will be canceled.)
For orders above 90.00 euros, an identity is likely to be sought.


Shipping Order - Delivery:

All orders are mailed in letter mode (or monitor) and sometimes by Carrier tracking mode for France.
To the CARRIER by sending the tracking number is not communicated to the customer, it is internal to the shop.


The items listed on the site are in stock and orders are processed daily from Monday to Friday (except holidays). The expedition is made upon receipt of the order checkout.

The delivery time is variable for the forwarding of mail for the Post Office. Generally, for metropolitan France, the delivery is between 48 and 72 hours after the mailing date. For Europe there should be a period of approximately one week.

In all cases, we confirm by e-mail shipping dates for orders.


Return an item (Satisfied or refunded, cancellation ...):

Pursuant to Article 121-16 of the Consumer Code, the buyer has a period of 7 days from the receipt of his order to return the product purchased.

The right of return will be if the procedure is re-enforced and only if the items returned on time are still sealed. THE CARDS, KITS AND KITS ARE SOWING returned or exchanged!

Before any return, the customer must first contact the responsible XAVIER DELPHINE La Boutique by phone or email.

The costs of returning mode is recommended or not charged to the sender. No trick mode against ships refunds will be accepted by the shop.

As part of compliance cons of the procedure above, The Shop is committed to exchange or refund the product within a maximum of 30 days of receipt of returned merchandise. WARNING! Sheets (cross stitch, sewing and knitting), and planting kits-kits can not be returned or exchanged, any copy or photocopy thereof is liable to prosecution ...
 
The coordinates of the head of the shop are shown on your invoice.


Retention of title:

Under Law No. 80.335 of May 12, 1980, The Shop reserves the ownership of goods delivered until full payment of their price.


Provisions and freedoms:

The information requested from the customer is required to treatment and enforcement of its order. Data files are internal to the shop and everyone has a right to access and rectify any information concerning this in accordance with the Data Protection Act and Freedom of January 6, 1978.


Issue:

These general conditions of sale are governed by French law.

Any dispute regarding the interpretation or execution of orders will be considered with the utmost care and will be an immediate amicable proposal. In case of unresolved dispute between the supplier and buyer, only the commercial court closest to the shop will have jurisdiction in the matter.